Claire ThompsonOne wrong move from an inexperienced hand can scratch a rare dial or warp a delicate hairspring, turning a simple tune-up into a costly mistake on a timepiece you love.
That risk is exactly why finding the best watch repair in Columbus means skipping generic mall kiosks in favor of certified, in-house horologists.
Your luxury, mechanical, and vintage pieces require specialists who understand intricate gear trains, not just someone swapping batteries!
To make that search easier, I looked into local shops that handle everything from quick battery swaps to full movement overhauls. Here are the top experts to get your watch back on your wrist.
How much does watch repair cost in Columbus?
Watch repair in Columbus typically costs anywhere from $10 for a basic battery swap to $1,200 or more for an overhaul of a luxury mechanical timepiece, depending on the service, the watch, and the parts involved.
| Service Type | Estimated Cost |
| Battery Replacement | $10 to $45 |
| Link Adjustments / Band Sizing | $10 to $20 |
| Crystal Replacement | $50 to $150+ |
| Basic Quartz Overhaul | $100 to $200 |
| Standard Mechanical Overhaul | $250 to $500 |
| Luxury Swiss Brand Overhaul | $600 to $1,200+ |
1. Diamond Cellar
Website: diamondcellar.com
Address: 3960 New Bond St
Contact: (614) 923-6633
Hours: Monday to Saturday, 10:00 AM to 6:00 PM
Diamond Cellar runs as an Authorized Rolex Service Center with an in-house team of expert artisans. They back complete luxury overhauls with an international two-year service guarantee, which is reassuring if you have high-end pieces.
I dropped off an old mechanical watch here last year, and the staff easily sourced the correct internal replacement parts straight from the manufacturer.
It was great to see how their technicians carefully disassemble and clean every tiny component to restore factory standards.
They also run rigorous environmental pressure testing, so your watch holds up to deep diving or everyday wear. That level of detail is exactly what you want for a valuable timepiece.
On the downside, the strict schedule means no drop-offs or pickups on Sundays. You also need to avoid third-party work afterward, since adding non-manufacturer parts or letting someone else open the case voids the international warranty.
Customer Reviews
Always very friendly and helpful
My wife and I have visited Diamond Cellar a few times now, usually to have an item of jewellery repaired or watch batteries replaced. The team have always been very friendly and helpful. One repair was fairly complex and the staff member took great care to get all the details correct and ensure he kept us updated on the progress as it was carried out. We would highly recommend the team at Diamond Cellar.
– Saqib Sabir | Google Review
Helpful and knowledgeable staff
Very helpful and knowledgeable staff, especially Karl who helped me with a quick, simple watch repair. This is definitely a place I trust. They also sponsored The Nutcracker Ball with BalletMet. My daughter appreciates their support!
– Shane Ostrowski | Google Review
2. Koulian Jewelers
Website: koulianjewelers.com
Address: 861 N High St
Contact: (614) 817-1772
Hours: Tuesday to Saturday, 11:00 AM to 5:00 PM
Koulian Jewelers makes finding a reliable shop easy, with a full maintenance menu backed by 85 years of combined staff experience.
As a family-owned store, they treat customers like extended family, offering personalized guidance during every visit. I also noted how they remain honest and respectful throughout the repair process.
They even secure restoration work with a 12-month guarantee and handle everything from quick battery swaps to complex structural repairs, akin to the skill of top goldsmiths in Columbus.
Just be aware that they don’t offer refunds on any repair services, special orders, or layaways. And if you leave an unpaid or unclaimed watch at the shop for more than 120 days, you forfeit ownership entirely, so keep track of your pickup dates.
Customer Reviews
Excellent and quick customer service
I stopped in to get a watch pin for a quick repair, and the jeweler took care of it right away. Excellent customer service, and you can tell they genuinely care about their customers. I’ll definitely be back for any future jewelry needs. Highly recommend!
– Taylor Driggers | Google Review
In and out in 30 minutes
I needed my watch repaired, so I took it to several places hoping to have it fixed. The repair was more complicated than anticipated, apparently, so most places I took it to could not fix it. I finally came across Koulian Jewelers, and they made the repair promptly. More specifically, I was in and out in approximately 30 minutes, and the price was reasonable as well. I am very happy with the service I received.
– Kamal Qteishat | Google Review
3. Star Jewelers
Website: starjewelersonhigh.com
Address: 607 N High St
Contact: (614) 235-4333
Hours: Wednesday to Saturday, 11:00 AM to 5:00 PM
You can lean on the three-decade-long family legacy at Star Jewelers, which operates a fully equipped repair desk for major mechanical repairs.
The staff here often transforms unworn heirloom pieces into modern layouts using gems sourced from a global dealer network.
They verify custom stones through the Gemological Institute of America (GIA) and offer a 20% bonus on the value of gold scrap trades. Plus, every scrap item undergoes precise metal testing to confirm its true market value.
They also focus on independent designers, which means unique configurations without the markup of big commercial brands. That’s a nice perk if you want something distinctive.
Just keep in mind that both simple and advanced overhauls require a minimum hold of at least one full week. On top of that, subtle structural variations in sourced stones can shift your project pricing before completion.
Customer Reviews
Fixed it on the spot
Great customer service. Very welcoming and helpful. Very patient. Just moved from Boston and found this place for watch repair. They were great. Fixed it on the spot. So grateful. I was most impressed with the style, flair and beauty of their jewelry pieces and quality of their stones.
– The Lady Eve | Google Review
4. William Werkhaven & Son Inc
Website: werkhaven.com
Address: 2630 N High St
Contact: (614) 263-7212 | [email protected]
Hours: Monday to Thursday, 8:30 AM to 4:00 PM; Friday, 8:30 AM to 3:00 PM
Preservation is the priority at William Werkhaven & Son Inc, a shop with a century-long history now managed by third-generation family members.
Much like expert tailors in Columbus alter garments to fit just right, their lead goldsmith resizes and repairs timepieces with exact precision. The senior team draws on 40 years of specialty expertise.
They even maintain a large internal cache of parts for nearly every major global watch brand, as well as dedicated trade components. They even encourage DIY restorations by offering commercial-grade parts and advice.
That said, buying parts for personal projects is limited, as you can purchase only up to 3 distinct products online. Their resident master craftsman also handles repairs only occasionally, based on shifting internal job parameters.
Customer Reviews
Fast service and fair diagnostics
I brought in 2 mechanical watches that were out of my rotation for quite some time and had one fixed in a matter of days and a sound, fair diagnostic on the other as well. Definitely will return here for servicing in the future.
– Devin Lambert | Google Review
They know everything about watch repair
Between them, Bill and Gloria know everything about watch repair and supplies; about jewelry making and supplies; and about watch and jewelry makers in Columbus, Ohio. They always have been my best in-town supplier with everything I need when I need it.
– Veda Gilp | Google Review
5. Alexanders Jewelers
Website: alexanderscolumbus.com
Address: 689 N High St
Contact: (614) 233-6666
Hours: Tuesday to Saturday, 11:00 AM to 6:00 PM
Reliable technical expertise matters, and Alexanders Jewelers delivers it through a resident watchmaker who holds the prestigious Certified Watchmaker of the 21st Century (CW21) designation.
While they handle basic on-site adjustments immediately, they also tap into an elite network of master horologists for complex vintage overhauls and internal repairs.
I appreciate how resourceful this shop is. When sourcing parts for an older timepiece I took in for repairs, their procurement team can quickly locate rare replacement straps and components.
Even better, they structure their maintenance to save clients money compared to standard market rates, offering instant, while-you-wait battery swaps for everyday pieces.
Just keep in mind that custom orders, engravings, or band alterations add about two weeks to the turnaround time.
Additionally, they enforce strict refund policies, completely prohibiting returns or exchanges on customized creations, special orders, and clearance items.
Customer Reviews
Warm and welcoming environment
Went to the store with one of my friends for watch repair. The store environment is warm and welcoming, the owners are very friendly. They respect your thoughts and teach you about watches and jewelry. It is worth a stop just to do some window shopping and get inspiration.
– Zhiru Shi | Google Review
