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Home >> Recent posts >> The 5 Best Water Damage Repair Services in Columbus You Can Call Anytime

The 5 Best Water Damage Repair Services in Columbus You Can Call Anytime

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We extensively test and research all services we review. Here's why you can trust us.

Response Time: When it comes to water damage, every minute counts. That’s why we prioritized looking for companies that offer rapid response and can dispatch their teams on-site immediately. 

24/7 Availability: Another major factor in our selection is the 24-hour emergency service. A good restoration company should be available at any time of the day and night—not just during standard business hours.

Customer Reviews: We paid close attention to customer testimonials, especially regarding communication, professionalism, and overall service quality. This helped us determine which companies are reliable and deliver favorable work.

Insurance Coverage: Water damage repair can get expensive, so we favored companies that actively work with major insurance providers and assist with claims processing to help clients manage costs.

I really hate the storm season in Columbus. It’s not because I can’t go out or anything—it’s because of the non-stop rains for several days that would leave our drywall swelling and the whole house smelling like damp wood.

And we can’t even leave everything to dry on its own because the whole place will just become a breeding ground for mold. This is the kind of situation that would leave us no choice but to call for a water damage repair service. 

Honestly, it’s something that many homeowners have been dealing with. So, when your home also starts taking on water, you might want to have one of these names in your contact list.

How much do water damage repair services cost in Columbus?

Water damage repair services in Columbus can cost between $1,000 and $10,000, depending on the severity of the damage.

1. PuroClean Fire and Water Experts

puroclean-fire-and-water-experts

Address: 2967 E 6th Ave Ste 100

Phone: +16143095739

Business Hours: Open 24/7

Website

PuroClean is a rapid-response team that provides 24/7 emergency response. Many homeowners praise their fast service, often arriving quickly as soon as the call is made.

The crew is IICRC-certified and was recognized with the Best of Columbus Award for Fire Restoration in 2019.

For water damage restoration, their services include water extraction, structural drying, moisture detection, and more. They can also do a full reconstruction if necessary.

What’s impressive is that they have their own drying process. It’s called the PuroClean QuickDry system, which accelerates drying times to prevent further damage, like mold growth.

When it comes to price, it usually depends on the damage. They use Xactimate software, which accurately calculates costs based on the required labor and materials.

With this, the quote is itemized, making it easier to get insurance claims approved. In fact, insurance companies rarely dispute PuroClean’s estimates.

However, some homeowners noted that the team’s speed slows down for non-emergency needs, especially after the initial assessment.

Pros

  • 24/7 emergency response
  • IICRC-certified crew
  • Comprehensive water damage repair services
  • Proprietary drying system
  • Advanced pricing tool
  • Fast insurance approval

Cons

  • Slower service for non-emergency needs

I highly recommend the entire team

“My insurance agent recommended Rick at Puroclean and gave me his number on Saturday morning after my basement flooded. I spoke to Rick at 8:15 am, and Chuck and Charne were at my house before noon. I live almost an hour from Columbus. They bailed me out for sure. Pulled all carpet, sucked up the water sprayed to ensure I didn’t get mold, and dehumidified the basement. I am very satisfied, and I highly recommend the entire team. Thank you!”

Couldn’t be happier with their service

“PuroClean rocks. My insurance assigned them to do water mitigation after my dishwasher flooded and I’m so glad they did. Tony came out the same day to look at everything and had his crew come out shortly after. Chuck & Chardnay (sorry if I spelled that wrong) were great. They communicated, answered all my questions and were super nice. They were also quick and made sure the job was done correctly. Couldn’t be happier with their service!”

2. SERVPRO

servpro

Address: 7440 Pingue Dr, Worthington

Phone: +16146365846

Business Hours: Open 24/7

Website

SERVPRO is an international brand and has a massive network of around 22,000 franchises in the U.S. and Canada. The Columbus team has been around for over a decade and has already handled 20,000 jobs as of this writing.

The company serves both residential and commercial clients. And in practice, the team is often called for urgent situations like basement flooding and burst pipes. 

Their emergency response is available 24/7, and according to some customers, they arrive with fully equipped trucks to begin work immediately after the assessment. That’s a plus point for their readiness.

And aside from water damage, they also provide services for fire, mold, and storm-related disasters.

However, the service is quite slow for full restorations. Some people mentioned that it took almost a year for the team to get everything fixed.

When it comes to the billing, the crew also uses the Xactimate software to provide detailed estimates. And the best part here is that they directly hand over the quotes to insurance providers for a smoother process.

Pros

  • Part of an international franchise
  • Over 10 years of local service
  • Serves both residential and commercial clients
  • 24/7 emergency response
  • Detailed quotes
  • Streamlined insurance claims processing

Cons

  • Slower lead times for full restoration services

Everyone was friendly and professional

“We had a ton of water damage in our kitchen. All of the cabinets and floor had to be ripped out and replaced, the back splash had to be replaced as well, and the drying out of the crawl space. John and Eric were wonderful. John went above and beyond to get our kitchen completed before Thanksgiving. Everyone was friendly and professional, and we couldn’t be happier with the finished product. Thanks again.”

Truly appreciated their effort

“Alphonso and Joe were the crew that showed up for the water mitigation services I needed. They were prompt and knowledgeable. After a brief explanation of what they were gonna be doing, they set off and knocked out the job in a few hours. They showed me points of interest they found during the process, and made sure that if I had any questions, they were answered, or I knew who to talk to next. Truly appreciated their effort.”

3. Thompson Restoration Associates

thompson-restoration-associates

Address: 3333 Refugee Rd.

Phone: +16146658577

Business Hours: Open 24/7

Website

Thompson Restoration Associates has been operating since 1978, specializing in water, fire, and storm damage recovery. They offer a complete-service setup, handling everything from simple cleanups to full system restorations.

At their core, the company usually handles long-term reconstructions and structural rebuildings. But for their water damage repair services, it’s part of the ResQ24 program, which is their dedicated rapid-response emergency service.

Here, they’re on standby 24/7 to immediately attend to water disasters. In fact, their fast dispatch is highly praised by homeowners, who say the team always arrives quickly, even on weekends and late at night.

Billing and estimates are also streamlined and detailed. First, they document the site using images and mapping metrics, then organize the files to make sure they’re audit-ready. Then, they’ll invoice your insurance provider directly.

We were disappointed to hear that sometimes the crew tends to proceed in their own way without informing customers first (e.g., drilling holes, cutting carpets, etc.).

Pros

  • 45 years of service
  • Complete restoration services
  • Dedicated emergency division
  • 24/7 availability
  • Reliable response time
  • Direct insurance billing

Cons

  • Lack of communication from the working crew

10/10 professionalism, communication, and friendliness

“I have had such a great experience with Thompson Restoration, all the way from Corbin, who did my initial estimate, Greg and Phil, who did the mitigation work on my basement, and Mike, who did the rebuild estimate. I especially want to shout out Greg and Phil, who I saw on a nearly daily basis as they worked to get my basement dry after a leak. They were professional, detailed, and friendly. Even my dogs were happy to see them when they’d arrive in the mornings lol. Highly recommend this company. 10/10 professionalism, work ethic, communication, and friendliness.”

Personable and understanding in a stressful time

“We had a flooded basement, and Dominic and Phil were great to work with to restore the basement. They walked me through the entire process, helped me make decisions on what was the best outcome. They were very personable and understanding in a stressful time.”

4. Columbus Restoration Co.

columbus-restoration-co

Address: 3100 Scioto Darby Executive Ct, Hilliard

Phone: +16142213551

Business Hours: Open 24/7

Website

Columbus Restoration Co., also known as Best Option Restoration of West Columbus, is a disaster restoration service that provides cleanup and remediation services for residents and business owners.

Apparently, it’s the go-to contact for floods, fires, and other emergencies. They’re available 24/7 and are known for the team’s fast emergency response, typically within 60 minutes after the call. 

Not only are they reliable for water damage repairs, but the crew is also certified in dealing with mold. So aside from the fixes, they’ll ensure a good indoor air quality after the job to avoid contamination.

Their prices range from $1,500 to $10,000, depending on the severity of the damage. It’s a little higher than average, but upfront estimates are provided after the assessment, and they also handle the paperwork for insurance claims.

Pros

  • 24/7 availability
  • Fast emergency response
  • Reliable for water damage repairs
  • Certified in mold remediation
  • Upfront estimates
  • Handles insurance paperwork

Cons

  • Slightly higher pricing

They would definitely be the ones we would call 

“We are completely happy and satisfied with Best Option Restoration. We highly recommend them. They took such good care of us. They came promptly and thoroughly took care of our mess. They were professional, friendly, and respectful. Although we hope we never need their services again, they would definitely be the ones we would call on.”

I can’t recommend this company enough

“Wes and Allen have far exceeded our expectations. When we had a water leak, they answered the phone on a random Tuesday night and were at our home that same evening. They were kind and friendly and worked hard. I never had to wonder if they would complete the work because they communicated, answered the phone when I called and all around did a fantastic job. Working through our insurance was so easy and seamless. I can’t recommend this company enough!”

5. AIM Green Restoration

aim-green-restoration

Address: 2050 E Dublin Granville Rd.

Phone: +16148778855

Business Hours: Open 24/7

Website

AIM Green Restoration has been serving the Columbus metro area since 2016. It’s a family-owned business and is known for being hands-on and providing personalized service to its customers.

The company offers a wide range of services. This includes moisture inspections, reconstruction services, flood cleanup, and more. 

For water damage repair, they provide 24/7 emergency service, usually dispatching the crew within 60 minutes to mitigate flooding, burst pipes, and any other damage. The team usually recommends pairing it with mold prevention to complete the process.  

While there’s no available information online, some homeowners we spoke to reported that the cost can range from $500 to $5,000, depending on the water volume. The starting price is actually quite affordable, especially when you’re only going for some basic cleanup.

Not to mention the inspection and estimates are free of charge.

However, the use of industrial equipment such as LGR dehumidifiers and high-velocity fans for larger jobs can easily increase the total cost.

Furthermore, if the bill does go higher than expected, the company works directly with all major insurance providers and handles all the paperwork for you.

Pros

  • 10 years of service
  • Prompt response time
  • 24/7 emergency services
  • Comprehensive restoration services
  • Affordable starting price
  • Direct insurance billing

Cons

  • High equipment fees

Reliable restoration work

“Highly impressed with the service from AIM Green Restoration. They started immediately after giving a quote, are extremely professional, and helped me navigate a stressful home issue with ease. They are true heroes! If you need reliable restoration work, this is the team to call.”

So polite and respectful

“I had a great experience working with Isaiah and his team. Isaiah took his time thoroughly inspecting my basement and talking through how to remedy moisture issues and steps for prevention. Other companies rushed the process and just sent a tech out to take pictures. His team was so polite and respectful of my home and even cleaned up scrap wood I had left on my floor. Overall, great experience. Don’t go elsewhere. They have all 5 stars for a reason.”