Devon BrooksTapping into the online world to bring better visibility for your business isn’t easy. As much as I wanted to bring organic reach for my small business, promoting my products with very few followers felt like talking to a wall.
Every post took effort, but it wasn’t reaching anyone. Although I know it’s going to cost me a lot to get some help, I’d rather invest in digital marketing services in Columbus than waste time doing things on my own.
After reviewing various agencies with my team, this list highlights those that stood out for their services, client testimonials, and track records.
How much do digital marketing services cost in Columbus?
In Columbus, the cost of digital marketing varies depending on campaign size, strategy, and service rate. For example, small businesses often spend $1,500 to $3,000 per month, while larger campaigns can exceed $10,000 monthly.
1. The Media Captain
Address: 394 E Town St.
Phone: +16145649313
Business Hours: Monday to Friday, 8:30 AM–5 PM
Founded back in 2010, The Media Captain is one of the top agencies in the U.S that offer a full digital marketing service. This includes SEO, web design, and specialized categories such as Amazon marketing and content production.
What impressed us most is that their service focus isn’t narrow. Unlike other agencies that primarily serve businesses or startups, The Media Captain works across industries, including healthcare and automotive.
In fact, they have several projects that have driven successful outcomes for their clients. For instance, when Boss Gal Beauty partnered with them for paid ads and social media, they were able to bring them to #1 in Google rankings for “Columbus Med Spa”.
This is just one example of how effective their strategies are. Even smaller customers told us they saw real growth in their businesses—it’s not always fast, but sure and steady.
Thanks to customized plans, advanced tools, and coordinated efforts across teams (SEO, PPC, web development, and creatives), every project is aligned and delivers real results.
One thing to note, though, is that they don’t offer refunds or guarantees. If you aren’t satisfied with the results, the proper offboarding process outlined in the contract will be followed.
Since working with them, we’ve seen consistent improvements
Amazing! We’ve worked with several SEO companies in the past, and Jason and his team truly stand out. They take real pride in their work and focus on long-term SEO strategies rather than shortcuts that could hurt your business down the line. Their team is extremely organized, communicates clearly, and makes it easy to implement tasks and deliverables. Since working with them, we’ve seen consistent improvements in our rankings, traffic, and overall online visibility. If you’re looking for a reliable, results-driven SEO company for any type of business, I highly recommend them.
– Carlos Hadlow, Google Review
We have more exposure in the local pack, AI overviews, and organic listings
“OilWorks retained Media Captain in Q2 to take over all digital marketing. The transition was seamless, with clear and timely communication that kept campaigns on track. Media Captain has already delivered measurable improvements in search and optimization, and the team’s organized approach makes collaboration effortless. Jen stands out as a content-writing genius, delivering high-quality material that resonates with our audience. Highly recommended for anyone seeking a reliable, responsive digital marketing partner. Our organic visibility on Google has increased 5x since starting with TMC. We have more exposure in the local pack, AI overviews, and organic listings.”
– Anthony Young, Google Review
2. FYVE Marketing
Address: 875 N High St, 4th floor, Suite 53
Phone: +16143624480
Business Hours: Monday to Friday, 9 AM–5 PM
FYVE Marketing offers a range of digital marketing services to support growth, including web design and development, SEO, and Google Ads/PPC campaigns. They also handle social media marketing and PR for those who want to enhance their online presence.
Apparently, they are the go-to partner for businesses across Central Ohio, particularly for service-based companies such as hospitality and construction.
For example, their work with Timbrook Guesthouse helped the property to rank highly on search engines for the “bed and breakfast” category. Stays are booked months in advance, and revenue has increased significantly.
But what makes this even more appealing is how low the risk is for clients to get started.
They use the no-contract model, which many businesses find highly effective. While other agencies lock you in a 6- to 12-month agreement, FYVE lets you stay month-to-month, so you aren’t obligated to stay if you are not satisfied with their work.
While they work with a variety of clients, their smaller team may not yet have the bandwidth for large-scale campaigns. They currently focus on helping small to medium-sized companies.
Their team was responsive, creative, and made the whole process simple
“FYVE Marketing designed our website, and the result was outstanding. They captured the professionalism and urgency our industry requires while keeping the site clean, modern, and easy for customers to navigate. Their team was responsive, creative, and made the whole process simple. I highly recommend FYVE to any service business looking to stand out online.”
– Josh Cook, Google Review
I highly recommend reaching out to FYVE
“Caitlin and the team at FYVE Marketing are consistently friendly, insightful, and genuinely committed to delivering strategies that drive real business results. What sets Caitlin apart is her integrity—she prioritizes providing value and, when appropriate, will even recommend another vendor if it’s a better fit. If you’re exploring digital marketing partners, I highly recommend reaching out to FYVE to see if they’re the right match for your goals.”
– J. Caleb Frederick, Google Review
3. Hibu
Address: 9200 Worthington Rd #210
Phone: +17402635188
Business Hours: Monday to Friday, 8 AM–6 PM
Hibu’s core service offering is an “integrated digital marketing solution,” a synchronized ecosystem for a brand’s online presence. This includes website, SEO, and automated management tools.
Their clients are primarily in essential services and companies where lead generation is critical to sustaining operations. That’s why you will most likely find them hired by HVAC companies, dentists, and general contractors throughout the city.
What makes them a reliable partner is their AI-powered platform that integrates all marketing channels into a single dashboard. It automatically scores leads in real time and helps businesses prioritize high-value prospects over junk calls.
They offer more of a “long-game” approach to their services. Thus, the commitment to working with them typically involves a 12-month contract to allow their AI and campaign strategies to mature.
While this may mean putting your full trust in them upfront, many clients we spoke with reported seeing their full ROI gradually as the team stabilizes their online presence.
On the downside, a few people also mentioned that it can be difficult to terminate the contract, including the need to make multiple phone calls and waiting longer than expected for processing.
Great company
“Great company, really helping to build recognition for my small business! I’m currently doing the local search and review marketing, which are both crucial! I really enjoy working with my strategist, Jessica. We meet monthly to stay on track, which is great. She always has great ideas that I implement frequently, and overall, she just goes above and beyond to help me build my business. I can tell she truly cares, which is a great touch.”
– Sydney Vanda, Google Review
Fun to work with
“We have been fortunate enough to work with Andrea for a couple of years. Her expertise and efficiency have allowed us to create new avenues and modes of marketing to reach our desired clientele. She is great fun to work with, and we look forward to our monthly follow-up calls! Huge shout-out to you, Andrea! Thanks!!”
– Audrey Knapus, Google Review
4. Social Firm
Address: 1654 E Broad St, 2nd Floor
Phone: +16142856288
Business Hours: Monday to Friday, 8:30 AM–6 PM
Social Firm offers a full suite of digital marketing and design services tailored to business growth. Their digital advertising can go across multiple social media platforms, including Google, Meta, and TikTok.
Interestingly, as AI tools are used more frequently for search, they are increasingly leaning toward Generative Engine Optimization (GEO). This new process focuses on getting brands cited in AI search results such as ChatGPT and Perplexity.
Additionally, they use Predictive AI to assess campaign performance and identify shifts in consumer behavior, enabling them to adjust strategies in real time.
All data from every marketing channel is consolidated in a single dashboard that clients can access anytime. Unlike other agencies that provide monthly reports, business owners appreciate the ability to see how their ads perform in real time with this tool.
However, their high-end, data-intensive approach makes them not the cheapest option in the city.
They are responsive, proactive, and reliable
“Social Firm is the kind of marketing partner every operations leader dreams of. They’re responsive, proactive, and reliable – which means fewer headaches for me. From website updates to SEO and digital strategy, they handle everything seamlessly. If I need something fixed or improved, it’s done – fast and correctly. More importantly, they don’t just wait for direction; they bring solutions to the table. Marketing and operations have to work hand in hand, and The Social Firm makes that happen effortlessly. If you want a team that actually makes your business run smoother, you’ve found them.”
– Gina Howard, Google Review
They really care about their customers
“Everyone at the Social Firm is amazing. Jeff, our account manager, is wonderful. Any time I have an issue, he is always available and works with us to find the best solution. When working with Jason, Doug and the whole team on our website build, it was such an easy process, even when we asked a million questions. The whole team was patient with us and listened to our ideas and made the process so easy and smooth. I would highly recommend Social Firm for all your website and marketing needs. They really care about their customers and go the extra mile to make sure they are taken care of.”
– Jason Harlander, Google Review
5. Pizzazz Group
Address: 6465 Reflections Dr, Suite #210
Phone: +16143501681
Business Hours: Monday to Friday, 8:30 AM–5:30 PM
Pizzazz Group is an award-winning digital marketing agency that has earned local recognition for its creative work and a strong track record of success with small businesses in Columbus.
Their services are pretty diverse. They cover the essentials of digital marketing, including SEO, PPC, and web development. Additionally, they offer SMS marketing and video production.
What sets them apart is their Google Maps marketing program. Meaning they optimize local map rankings, which is often the fastest way for a business to get inquiries.
For companies competing in a saturated industry, ranking in the top map results means more calls and walk-ins than competitors further down the list.
Their focus is on smaller businesses that need hands-on support to build their online presence. In fact, they have helped many owners become long-term clients.
According to these patrons, the team felt like an extension of their own staff, helping them stay competitive and visible in the market.
The experience has been outstanding
“For some time now, our company has the pleasure of working with Pizzazz Group on our marketing efforts, and the experience has been outstanding. Carson, who’s worked alongside us, is incredibly friendly and has provided thoughtful, practical suggestions that helped/helping guide our company toward a more engaging public image. Highly recommend their services for anyone looking to elevate their brand.”
– Noah Bouhadana, Google Review
I’d definitely recommend the Pizzazz Group for your digital marketing needs
“I’m a small business owner. Like many of us, we’re always looking for ways to attract new customers. Since partnering with Carson, I’ve seen a dramatic increase in GMB activity and leads. Carson is always available – no matter if it’s a quick question or a detailed review of progress made since our last meeting. Carson is a great thought-partner, always offering insightful ideas for how to improve my online presence. I’d definitely recommend the Pizzazz Group for your Digital Marketing needs!”
– Michael Ratushny, Google Review
