Maya RichardsonDuring a recent weekend at the North Market, I saw a small food stall packed with eager customers, but when I looked them up online later, their social media barely existed. It was such a contrast: a bustling stall in real life, yet virtually invisible online.
These days, customers expect to find businesses online as easily as they find them in person. Even popular local spots can get overlooked if their digital presence doesn’t match their real-world appeal.
That’s why we’ve put together a guide to the best social media marketing team in Columbus. They know how to turn local popularity into real digital engagement.
How much does it cost to hire a social media marketing company in Columbus?
In Columbus, social media marketing costs vary by service level and content needs. Basic monthly management starts at around $600 to $1,200, mid-range plans with strategy and analytics cost $1,500 to $3,000, while full-service packages typically range from $3,000 to $6,000.
1. Social Firm
Address: 1654 E. Broad St, 2nd Floor
Phone: (614) 285‑6288
Business hours: Monday to Wednesday: 8:30 AM – 6:00 PM
Social Firm stood out to us because of how organized and practical their social media marketing process is.
They don’t just load up a content calendar and call it a day. They walk clients through a clear setup, map out goals, and build content that actually ties back to measurable results.
We liked how their approach isn’t focused on surface-level engagement. They track performance, adjust campaigns, and use analytics to guide what happens next. It feels intentional, not guesswork.
They also use their own dashboard, which helps streamline communication and keeps everything visible. That kind of setup makes it easier to stay on track, especially for businesses that want more structure.
Outside media, they offer digital advertising, email marketing, and web design. The range is wide enough that a business can keep everything under one agency.
We also heard they offer a free audit at the start. That’s helpful for anyone trying to understand what needs improvement before committing to a full plan.
Their team is on the smaller side, which may affect large-scale projects. It’s something to keep in mind if you need heavy production volume or multiple campaigns running at once.
Responsive and detail-oriented team
“We at Jarvis Law Office signed on with The Social Firm for SEO, web management, content management, programmatic display, and graphic design services about four months ago. We are currently working through a pretty significant mess created by the previous digital marketing vendor which, is going very well. The team carefully listens to our needs and reacts appropriately. The Social Firm is very responsive and detail oriented and as an added plus, a pleasure to work with!”
- Rae Lemley, Google Review
Knowledgeable and insightful
“CEO Matt Erney presented to our Advertising and Promotional Strategies class in the Fisher School of Business at Ohio State. Not only was his conversation educational but also extremely engaging and insightful. His knowledge and expertise of digital marketing and design was clearly conveyed through his strong articulation of the field, along with the valuable advice he provided to our class of future marketers.”
- Kylie Torsberg, Google Review
2. The Media Captain
Address: 394 E Town St
Phone: (614) 564‑9313
Business hours: Monday to Friday: 8:30 AM – 5:00 PM
We think The Media Captain really shines when it comes to social media marketing.
Their process doesn’t feel like a basic “post-and-pray” approach. They lean into storytelling. Their strategists have journalism chops, and they’re not just scheduling templated content.
They start clients off with a baseline package for two platforms, like Facebook and Instagram, but they’re flexible.
On the paid social side, they’re solid. They run ads on Meta, LinkedIn, and more, tailoring each campaign to business goals. Their in-house creative team handles visuals, video, and graphics, keeping all content fully in-house.
What stood out for us is how data-driven they are. They don’t just post; they track performance, analyze results, and adjust strategy based on real metrics. And they keep it transparent.
Clients reportedly get regular updates and reporting, so nothing is hidden behind marketing jargon.
One thing that caught our attention is their paid ad expertise. They handle big channels like Google, LinkedIn, and even Amazon.
However, covering more than two platforms requires a higher-tier package, potentially raising costs for businesses with broader social strategies.
Skilled and reliable team
“Great people and great service. They know what they are doing when it comes to website development. They helped me build a new website for my business and set up an advertising campaign. Can’t say enough good things about the team at Media Captain.”
- Tim V. (Tim), Google Review
Affordable but effective
“Alec and the staff at The Media Captain have done an impressive job managing the ppc campaigns for my small business. We’ve seen immediate results while cutting costs. 2 months in and so far so good. Thanks.”
- Kirk Wilhite, Google Review
3. FYVE Marketing
Address: 875 N High St, 4th Floor, Suite 53
Phone: (614) 362‑4480
Business hours: Monday to Friday: 9:00 AM – 5:00 PM
FYVE Marketing is a solid pick for social media marketing, particularly for businesses looking for campaigns tailored to the local market.
Their team handles both organic content and paid social. This includes posting, audience building, retargeting, and targeted social ads.
What stands out is their focus on crafting a distinct brand voice. They make sure it reflects a company’s personality across platforms.
They take a data-driven approach, running A/B tests, tracking metrics, and adjusting campaigns to optimize performance.
Beyond social, FYVE offers a full suite of digital services. These include web design, Google Ads, email marketing, and local PR. Their PR service is notable, since it helps amplify stories through traditional media, not just online channels.
Another aspect that stands out is their flexible engagement model. They don’t require long-term contracts, so it’s easier for businesses to try their services without a heavy commitment.
That said, they aren’t BBB accredited, which is worth considering for businesses that place a lot of value on formal certifications.
Knowledgeable, effective strategies
“FYVE has been a great marketing partner! Caitlin & her team are well versed in all things digital marketing and will help guide you to the right channels to yield ROI. We’ve been very pleased with our campaign and look forward to working with them into the future. Thanks for all you do!”
- Katie Sieg, Google Review
Friendly, insightful, and integrity-drive
“Caitlin and the team at FYVE Marketing are consistently friendly, insightful, and genuinely committed to delivering strategies that drive real business results. What sets Caitlin apart is her integrity—she prioritizes providing value and, when appropriate, will even recommend another vendor if it’s a better fit. If you’re exploring digital marketing partners, I highly recommend reaching out to FYVE to see if they’re the right match for your goals.”
- J. Caleb Frederick, Google Review
4. 614 Digital
Address: 4138 Leather Stocking Trail
Phone: (614) 315‑6344
Business hours: Monday to Friday: 9:00 AM – 6:00 PM
We found 614 Digital to be a practical option for social media marketing, particularly for small to midsize businesses.
Their services handle everything from regular posting to paid advertising across key platforms like Instagram, TikTok, Facebook, and Pinterest.
What stood out is how their packages are customizable. Clients only pay for the services they need instead of being locked into an all-in bundle. This makes it easier to scale or adjust based on campaign performance.
Their team emphasizes data-driven results, especially for paid advertising. They have experience running Google Ads and Meta Ads with a clear focus on ROI.
Combined with fast turnaround and transparent pricing, it’s easy to track what’s happening with campaigns and adjust without surprises.
Beyond social media, 614 Digital offers a full range of digital services, including web design, SEO (check out these SEO companies for other top providers), and other paid ad campaigns.
However, 614 Digital’s model is focused on small- to midsize clients. Larger enterprises or major national brands may find their capacity more limited.
Expert, dedicated, and transparent,
“I’ve been a client of Corey’s 614 Digital marketing services for 2 years, and the results have been phenomenal.
Corey’s expertise in Social media marketing has significantly boosted my online presence and sales.
His commitment to delivering results, staying updated with the latest trends, and providing transparent, detailed reports makes him a standout professional.
If you’re looking for a dedicated digital marketer who truly understands your business needs, I highly recommend Corey! -Brandon”
- Brandon Adams, Google Review
Professional and caring team
“Corey and 614 Digital has been fantastic to work with. They helped grow my organization’s social media following and assisted with content creation which has grown continuously and opened up a lot of doors for us as a group in the past year.
I cannot recommend 614 Digital enough for any and all digital marketing needs. Corey is the utmost professional and truly cares about his clients, no matter how niche of a field. Thank you Corey and 614 Digital!”
- Greg Behan, Google Review
5. Pizzazz Group
Address: 4449 Easton Way, Suite 255
Phone: (614) 350‑1681
Business hours: Monday to Friday: 8:30 AM – 5:30 PM
Pizzazz Group made it to our list for their hands-on approach to social media marketing.
Their process is structured around monthly planning. Clients receive a content calendar with an approval workflow and clear goals for the upcoming month.
Their focus is on tailored content, from custom graphics to fresh photos that keep posts visually engaging.
Their team also helps define a brand’s voice through strategic messaging, consistent tone guidelines, and content that reflects the company’s personality.
Profile optimization is another practical touch. Each social account is set up to make a strong first impression.
They also track conversions, linking social campaigns to engagement and website traffic, so performance isn’t just a numbers game.
Beyond social, Pizzazz Group offers a full range of digital services. It includes SEO, PPC, web development, and SMS marketing.
Their focus on small local businesses in Columbus is clear, and the strategies they create reflect both local understanding and practical growth goals.
They aren’t the most affordable option, though, so businesses should plan their budgets well.
Insightful and responsive
“I’m a small business owner. Like many of us, we’re always looking for ways to attract new customers. Since partnering with Carson, I’ve seen a dramatic increase in GMB activity and leads. Carson is always available – no matter if its a quick question or a detailed review of progress made since our last meeting. Carson is a great thought-partner, always offering insightful ideas for how to improve my online presence. I’d definitely recommend the Pizzazz Group for your Digital Marketing needs!”
- Michael Ratushny, Google Review
Personable team, excellent service
“I would like to express my sincere appreciation for the great service you have provided over the last several years. You helped us achieve a professional online presence and it has been such a pleasure. These guys are good at what they do and are great people as well. Even though we are parting ways, through no fault of their own, I wish them the very best in the future. Thanks for everything. It has been a pleasure working with you.”
- Jodi Nesbitt, Google Review
